Last Updated: [9th June 2024]
Welcome to www.xplorientxpanse.com (the “Website”). Xplorient Limited (“we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided: Xplorient Limited, 86-90 Paul Street, Greater London, London EC2A 4NE, United Kingdom.
1.Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.
We may collect information about you in a variety of ways. The information we may collect on the Website includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, location, that you voluntarily give to us when you register with the Website or when you choose to participate in various activities related to the Website, such as online chat and message boards.
Derivative Data: Information our servers automatically collect when you access the Website, such as your IP address, your browser type, cookie information, your operating system, your access times, and the pages you have viewed.
Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website.
Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Website from a mobile device.
Embedded Content from other websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Website to:
– Create and manage your account.
– Process your transactions and deliver services.
– Send you a newsletter.
– Email you regarding your account or order.
– Fulfill and manage purchases, orders, payments, and other transactions.
– Generate a personal profile about you to make future visits to the Website more personalised.
– Increase the efficiency and operation of the Website.
– Monitor and analyse usage and trends to improve your experience with the Website.
– Notify you of updates to the Website.
– Offer new products, services, and/or recommendations to you.
– Perform other business activities as needed.
– Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, and fulfillment of your order, and keeping you up to date on new products, services, and offers. Lawful Basis.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful basis:
Your consent;
-The performance of the contract between you and the Site;
-Compliance with our legal obligations;
-To protect your vital interests;
-To perform a task carried out in the public interest;
-For our legitimate interests, which do not override your fundamental rights and freedoms.
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
For example:
We use WordPress to power our online store. You can read more about how WordPress uses your Personal Information here: https://wordpress.org/about/privacy/.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Payment processors such as Wo Commerce, Stipe and Paypal. When processing payments, some of your data will be passed on, including information required to process or support the payment, such as the purchase total and billing information.
Payment processors such as Stipe and Paypal. When processing payments, some of your data will be passed on, including information required to process or support the payment, such as the purchase total and billing information.
We use your Personal Information to provide you with marketing communications we believe may be of interest to you. For example: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We use Mailchimp to send newsletters.
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
If you are a resident of the EEA, you have the following data protection rights:
– The right to access, update, or delete the information we have on you.
– The right of rectification.
– The right to object.
– The right of restriction.
– The right to data portability.
– The right to withdraw consent.
To exercise any of these rights, please contact us at the contact details provided below.
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include:
– The right to know about the personal information we collect about you and how it is used and shared.
– The right to delete personal information collected from you (with some exceptions).
– The right to opt-out of the sale of your personal information.
– The right to non-discrimination for exercising your CCPA rights.
To exercise any of these rights, please contact us at the contact details provided below.
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
You may at any time review or change the information in your account or terminate your account by:
– Logging into your account settings and updating your account.
– Contacting us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
If you have questions or comments about this Privacy Policy, please contact us at:
Registered Adress: Xplorient Limited, 86 – 90 Paul Street, London, EC2A 4NE
Email: [email protected]
If you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Us ” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority https://ico.org.uk/make-a-complaint/
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
